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Administrative Assistant – Professional Services

Hays · Dublin

Permanent Onsite Mid 🇬🇧 English
case management system

Job description

About the role

You will join a professional services environment as an Administrative Assistant, providing high‑level support to senior advisors and ensuring smooth client interactions. This fully office‑based, permanent role is ideal for an organised, proactive individual who thrives both independently and within a team.

Key responsibilities

  • Manage and prioritise incoming correspondence, ensuring timely responses and proper distribution.
  • Act as the first point of contact for client queries, resolving issues where possible.
  • Oversee senior professionals' email inboxes, filing and actioning communications efficiently.
  • Handle telephone calls, screen enquiries and relay messages accurately.
  • Coordinate diaries, meetings and appointments, both virtual and in‑person.
  • Prepare new client files and maintain accurate records in the case management system.
  • Perform data entry and support compliance processes, including client due diligence.
  • Liaise with external service providers such as IT, maintenance and facilities.
  • Provide general administrative support and assist colleagues with ad‑hoc tasks.

Required profile

  • Minimum of 3 years’ experience in an administrative role within a professional office environment.
  • Excellent written and verbal communication skills.
  • Strong attention to detail, organisational abilities and the capacity to multitask and meet deadlines.
  • Proactive, reliable and capable of working independently.
  • Fast and accurate typing skills.
  • Experience in a legal or professional services setting is advantageous.

Required skills

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Familiarity with case management systems

What we offer

  • Competitive salary based on experience.
  • Opportunity to work closely with experienced professionals.
  • Supportive team environment.
  • Exposure to a fast‑paced, client‑focused professional setting.
  • Long‑term career stability in a permanent role.

Questions fréquentes

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Le contrat proposé est un Permanent basé à Dublin.

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Published 3 months ago

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Hays

Dublin