Air Import Freight Forwarder

About the role

As an Air Import Freight Forwarder at DSV, you will ensure that inbound air shipments move smoothly from arrival to final delivery. The position combines operational accuracy, regulatory compliance, and strong customer service to keep global supply chains flowing.

Key responsibilities

• Manage air import shipments end‑to‑end, from arrival to delivery.
• Coordinate with airlines, agents, transport providers, and warehouses.
• Arrange delivery and ensure timely cargo release.
• Handle customs documentation and ensure compliance with import regulations.
• Review shipment documents such as invoices, packing lists, and airway bills.
• Serve as the main contact for customers, providing updates and resolving issues.
• Maintain accurate system updates, milestone tracking, and billing support.

Required profile

• Experience in air freight forwarding, preferably with imports.
• Understanding of customs procedures and documentation.
• Detail‑oriented, organized, and able to manage multiple shipments.
• Clear communication skills and ability to work well with customers and internal teams.

Required skills

• CargoWise
• Microsoft Office

What we offer

• Competitive salary (€30,000‑€45,000 per year).
• Enhanced annual leave entitlement that increases with service.
• Salary sacrifice cycle scheme.
• Employee counselling for physical and mental wellbeing.
• Company pension with life cover and critical illness cover.