Centre Attendant – Customer Service & Facility Support

About the role

The Centre Attendant provides a welcoming first point of contact for visitors and ensures the centre operates safely and efficiently. Working on a flexible shift pattern of 20‑25 hours per week, the role combines reception duties with basic facility maintenance.

Key responsibilities

• Act as the primary contact for centre enquiries and greet customers and visitors.
• Hold the key and manage opening and closing of the centre in line with security procedures.
• Maintain security of the premises, answer telephone calls and handle messages politely.
• Record visitor sign‑ins and footfall, keep leaflets and timetables up to date.
• Perform general cleaning and maintenance of the centre and its grounds.
• Prepare and issue monthly invoices for user groups.
• Set up rooms as required and ensure health‑and‑safety policies are followed.
• Report and record accidents or incidents promptly.

Required profile

• Flexibility to work varied hours, including weekends.
• Previous experience in a similar reception or facilities role.
• Excellent written and oral communication skills.
• Positive, friendly attitude with a strong ‘can‑do’ mindset.
• Reliable attendance record.

Required skills

• Computer literacy.