Chief Operations Officer

About the role

A major mission‑led public service organisation is seeking a Chief Operations Officer to lead large‑scale operations, service delivery, governance, transformation and digital enablement across a complex national programme environment.

Key responsibilities

• Translate strategic objectives into operational excellence and robust performance assurance.
• Oversee service delivery, risk management and governance across geographically dispersed teams.
• Drive transformation initiatives, digital enablement and automation to future‑proof services.
• Shape the organisation’s next stage of growth and improve operational resilience.
• Maintain accountability, effectiveness and public value in all operational activities.

Required profile

• Relevant third‑level qualification (essential) and postgraduate qualification (desirable).
• 7–10 years of senior management experience in complex operations, governance, risk and service delivery.
• Proven track record of leading large teams, transformation programmes and stakeholder engagement.
• Strong commitment to social inclusion, public value and service excellence.
• Confidence working with government, oversight bodies and senior stakeholders.
• Data‑led, digital‑first mindset with interest in automation and innovation.

Required skills

What we offer

• Competitive salary range of €131,189 – €157,310 per year.
• Indefinite contract, subject to continuing government funding.
• Blended working model with regular travel to Dublin.
• Opportunity to influence a national public service programme and drive lasting impact.