Claims Officer – French (Bilingual)

About the role

Join Allianz Partners' fast‑paced Claims Department in Dublin, supporting a global client base with medical claim processing. You will work in a multicultural environment, handling claims from many countries while maintaining high service standards.

Key responsibilities

• Process medical claims within the agreed SLA (48‑hour turnaround) and achieve the company’s loss‑ratio targets.
• Adjudicate each claim according to Allianz Care policy benefits, ensuring accuracy and timely follow‑up.
• Meet personal and team productivity and quality targets.
• Respond to internal queries professionally to support inter‑departmental collaboration.
• Maintain secure and efficient data management practices.
• Perform ad‑hoc duties and leverage AI, machine‑learning, analytics, and cloud‑based tools responsibly.

Required profile

• Administrative experience with the ability to meet tight deadlines.
• Valid EU work permit and availability for full‑time, year‑round work.
• Fluency in English and French.

Required skills

• Microsoft Excel
• Microsoft Word