Clinical Services Secretary

About the role

The role provides full administrative and secretarial support to a multidisciplinary clinical team, managing information systems and coordinating the clinical referral process.

Key responsibilities

• Deliver comprehensive secretarial and administrative assistance, including audio/copy typing, photocopying, word processing, use of management information systems and email.
• Collect, collate and produce statistical information for patient performance monitoring and staff governance activities.
• Monitor and maintain the department’s waiting list and referral system.
• Handle incoming and outgoing correspondence and telephone calls, prioritising and distributing them and initiating appropriate actions.

Required profile

• RSA3/SVQ3/NC in Secretarial Studies or equivalent qualification.
• Proficient IT skills with a working knowledge of Microsoft Office packages.
• Excellent organisational abilities, capable of prioritising and working independently.
• Strong oral and written communication skills.

Required skills

• Microsoft Office

What we offer

• 35 days annual leave including public holidays.
• Generous NHS pension scheme.
• Annual incremental salary progression.
• Paid sick leave increasing with length of service.
• NHS discounts and other employee benefits.