Commercial Account Manager – Logistics & Freight

About the role

DP World is seeking a Commercial Account Manager to join its growing logistics team. Based in either Łódź, Poland or Limerick, Ireland, you will act as the primary liaison for a top global technology client, ensuring service excellence and driving new business in contract logistics and freight forwarding.

Key responsibilities

• Develop and maintain trusted relationships with the client, serving as first point of contact for projects, issues and commercial matters.
• Coordinate internal stakeholders (operations, engineering, IT) to deliver on service commitments across 12 sites.
• Prepare KPI and scorecard data for regular business reviews (MBR, QBR, EBR) and follow up on actions.
• Identify upselling and cross‑selling opportunities, lead renewals and new revenue initiatives.
• Support implementation of expanded scope and continuous‑improvement programmes (Lean, Six Sigma).

Required profile

• University degree (business or engineering preferred).
• Minimum 3 years experience in contract logistics and freight forwarding (road, manufacturing support experience a plus).
• Excellent communication skills and ability to work across borders.
• Strong organisational and time‑management abilities.

Required skills

• Lean methodology
• Six Sigma (experience or certification)

What we offer

• Opportunity to work with a global tech client.
• Dynamic, multi‑site environment with focus on best‑practice processes.
• Professional development in logistics and commercial account management.