Corporate Investigator – Enterprise Protection Program

About the role

The Corporate Investigator supports the Enterprise Protection Program by examining reports of internal theft, fraud, vandalism, and policy violations. Working under the GI Regional Manager, the investigator uses technology, interview techniques, and analytical methods to protect people, information, and assets across global locations.

Key responsibilities

• Analyze CCTV footage, access‑control logs and other data sources to identify behaviours, root causes and evidence.
• Prioritise and manage a caseload of multiple incidents, escalating complex matters as needed.
• Collect, document and preserve video, images, documents and other evidence throughout the investigation workflow.
• Conduct interviews with victims, witnesses and persons of interest using established, non‑coercive techniques.
• Investigate both external threats and internal incidents such as theft of client assets or intellectual property.
• Use a structured case‑management system to track investigations, analyse trends and recommend process improvements.
• Prepare clear written reports and communicate findings to stakeholders.
• Assist in compiling case‑management metrics and share knowledge with peers.

Required profile

• Strong written and verbal communication abilities, with an emphasis on clear, precise documentation.
• Ability to empathise and build rapport during stressful or routine interactions.
• Willingness to continuously improve processes and adopt innovative investigative techniques.
• Proactive attitude toward training, mentorship and knowledge sharing.

Required skills

• Adobe Photoshop
• Adobe Acrobat DC
• Adobe Lightroom
• Adobe Bridge
• Microsoft Word
• Microsoft Outlook
• Lenel (access‑control system)
• Cloud‑based case management platform