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Customer Service Administrator

Noel Group · Dublin

Junior 🇬🇧 English

Job description

About the role

We are looking for a Customer Service Administrator to join a busy, supportive team in Liffey Valley, Dublin. You will be the first point of contact for customers, handling enquiries across phone, email and internal systems while ensuring a high level of satisfaction.

Key responsibilities

  • Respond to customer enquiries received via phone, email and internal platforms.
  • Provide professional, efficient support across multiple communication channels.
  • Process requests, update records and maintain accurate information in internal databases.
  • Ensure all interactions are handled courteously and in line with company standards.

Required profile

  • Previous experience in a customer‑facing or customer service role.
  • Excellent communication and interpersonal abilities.
  • Professional, calm and customer‑focused attitude.
  • Legal right to work in Ireland (no sponsorship provided).

Required skills

  • Strong IT aptitude with the ability to learn new systems quickly.

Questions fréquentes

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Published 3 months ago

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Noel Group

Dublin