This job is no longer available
This job expired on 23/08/2026. It no longer accepts applications.
Customer Support Specialist
Morgan McKinley · Dublin
Job description
About the role
The Customer Support Specialist will deliver exceptional assistance to our customers, handling inquiries across phone, email, and chat. You will ensure a positive experience with our brand by resolving issues promptly and building lasting relationships.
Key responsibilities
- Manage large volumes of incoming calls, emails, and chat messages.
- Identify and assess customer needs to achieve satisfaction.
- Build sustainable relationships and trust through open communication.
- Provide accurate, complete information using appropriate tools and methods.
- Handle complaints, propose solutions within time limits, and follow up to ensure resolution.
- Maintain records of customer interactions and process accounts.
Required profile
- Proven experience in customer support or client service.
- Strong phone handling and active listening abilities.
- Customer‑oriented mindset with adaptability to different personalities.
- Excellent communication and presentation skills.
- Ability to multitask, prioritize, and manage time effectively.
- Education: Leaving Certificate in Math/English.
Required skills
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Ireland.
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Morgan McKinley
Dublin
Related job offers
-
French Billing Customer Service Representative
UPS Dublin -
Customer Service (Call Center) Supporter
JYSK Dublin -
Customer Service Representative – Dublin
Panda Ireland Dublin -
Customer Experience Specialist
Strong Recruitment TELECOMMUTE -
Outbound Appointment Setter – Staffing Services (Remote)
Jobgether Irlande