Deputy Manager - Residential Services, Moore Haven

About the role

Depaul is looking for a Deputy Manager for its Moore Haven service in Dublin. This is a 12-month fixed-term contract (with a view to permanency) at 35 hours per week, reporting directly to a Project Group Manager and overseeing the day-to-day local management of two residential projects and floating community support. The role works within trauma-informed practice.

Key responsibilities

• Run the day-to-day of two residential and floating support services, manage the team and liaise with the partner agency
• Provide staff support, supervision, training and performance management (probation, JARS); support lone-working staff
• Manage service user processes (key working, support plans, referrals, resettlement, life skills), the staff rota and interagency work
• Work with the Line Manager to establish and communicate policies and procedures, and work onsite weekly
• Ensure health and safety compliance, risk assessments and sign-offs
• Help plan staff team days and review days, and contribute to quality, training and service user involvement
• Oversee building maintenance and repairs, and take part in on-call duty
• Take part in financial planning, manage project budgets, service charges and petty cash, and prepare monthly payroll
• Facilitate fundraising and communication team requirements, and keep accurate data and reports

Required profile

• 2 years' paid experience in mental health services or criminal justice, ideally residential, with service users with enduring mental health problems, learning disabilities or offending histories
• Social Studies or Case Management accredited qualification
• Understanding of enduring mental health issues and residential settings
• Ability to manage a team with a trauma-informed approach and to manage service users with complex needs and challenging behaviour

Required skills

• Good working knowledge of risk assessment (S/U risk, lone working, activity risk)
• Sound decision-making, calmness in emergencies and professional handling of stressful situations
• Motivating staff and supporting volunteers
• Accurate data management and report writing

What we offer

• Salary of 46,699.91 EUR per year
• Annual leave of 25 to 30 days depending on length of service, plus 10 public holidays
• Pension matched by the employer
• Health cash plan and life assurance of four times salary
• 18 weeks maternity leave and 2 weeks paternity leave at full pay