General Manager – New Zara Home Store

About the role

We are launching a brand‑new ZARA HOME store in Dundrum, Dublin and need a General Manager to lead the opening from day one. You will shape the customer experience, build the team and set the standards that define ZARA HOME in Ireland.

Key responsibilities

• Lead the store with presence, clarity and consistency.
• Create a warm, calm and personal customer experience.
• Maintain high standards across service, operations and visual presentation.
• Build and develop a stable, visible leadership team.
• Inspire attention to detail in product presentation and customer interaction.
• Foster cooperation, shared ownership and clear communication across the store.
• Use commercial and operational insight to drive performance.
• Embrace digital tools and support the team in using them confidently.
• Promote a learning‑oriented environment where staff feel motivated to grow.

Required profile

• People‑focused leader with strong visual sense.
• Excellent communicator who uses clear, calm language.
• Open‑minded, empathetic and willing to try new approaches.
• Collaborative mindset with a natural ability to work well with others.
• Curious about product, materials, customers and continuous improvement.
• Positive, stable leadership style with a sense of ownership.

Required skills

• Confidence using digital tools and technology.