Infrastructure Engineer

About the role

Dawn Meats is looking for a hands-on Infrastructure Engineer to operate, secure and improve the technology services of a multi-site manufacturing business. The role covers enterprise networking, cyber security operations and core infrastructure engineering, with a focus on resilient production services, disciplined change and practical problem solving. It reports to the Infrastructure Manager or nominated IT manager, and involves regular travel to other Group sites.

Key responsibilities

• Operate, troubleshoot and improve LAN, WAN, WLAN, internet and remote-access services across multiple sites.
• Configure and support enterprise switching, routing, firewalls, VPNs, wireless networks, network access control and monitoring platforms.
• Investigate network and security alerts, coordinate containment or remediation and keep clear incident records.
• Support vulnerability management, secure configuration, patching, certificate lifecycle, access reviews and audit finding remediation.
• Administer Microsoft infrastructure: Windows Server, Active Directory, Microsoft Entra ID, Microsoft 365, endpoint management and virtualised services.
• Use monitoring, logging and SIEM data to find faults, security concerns and performance trends.
• Deliver infrastructure upgrades, site deployments and lifecycle projects from design through testing, handover and documentation.
• Escalate complex incidents and work with service providers and vendors to restore service.
• Maintain network diagrams, asset information, configurations, operating procedures, recovery documentation and knowledge articles.
• Apply change control, least privilege, defence-in-depth and secure-by-design principles.
• Take part in disaster recovery and business continuity exercises and share knowledge with site IT teams and junior engineers.

Required profile

• Typically 3-5 years of experience in enterprise infrastructure, networking or security operations; equivalent practical depth considered.
• Relevant third-level qualification, industry certification or equivalent professional experience.
• Advantageous: CCNA/CCNP, Microsoft, Fortinet, Cisco Security, CompTIA Security+ or similar certifications.
• Desirable: experience in manufacturing, food production, OT, highly available multi-site or 24x7 environments; exposure to BGP, 802.1X/AAA, Microsoft Intune, Configuration Manager, virtualisation, backup and recovery, cloud networking or automation.
• Full driving licence and willingness to travel between sites.
• Calm, methodical and accountable under pressure, able to manage competing priorities and take ownership to resolution.

Required skills

• Strong understanding of TCP/IP, VLANs, subnetting, DNS, DHCP, routing, switching, Wi-Fi and network troubleshooting.
• Hands-on experience with enterprise firewalls, VPNs, network segmentation, access control and secure remote access.
• Experience with Microsoft server, identity, collaboration and endpoint technologies.
• Knowledge of security monitoring, vulnerability remediation, endpoint protection, identity controls and incident response.
• Monitoring, packet capture, log analysis and command-line tools.
• Clear written documentation and the ability to explain technical risk to technical and non-technical stakeholders.