Management Team Secretary

About the role

The Management Team Secretary provides a high‑calibre, confidential administrative service to the Management Team at NHS Lanarkshire, supporting the locality business agenda across North and South Lanarkshire.

Key responsibilities

• Produce letters, reports and routine correspondence; collate information as required.
• Manage diary commitments, schedule meetings and liaise with internal and external staff.
• Handle incoming and outgoing correspondence and telephone calls, prioritising workload and setting deadlines.
• Create and maintain databases for absence management, training data and other management information.
• Generate regular performance‑management reports for the team.
• Receive and redirect enquiries, including initial complaints, with tact and knowledge of formal procedures.

Required profile

• Professional qualification (e.g., HNC in Business Administration, Secretarial Studies or Public Administration) or equivalent experience.
• Minimum of 5 years experience as a department or personal secretary.
• Well‑developed interpersonal and customer‑care skills.
• Excellent communication, organisational and planning abilities.

Required skills

What we offer

• 35 days annual leave including public holidays.
• Generous NHS pension scheme.
• Annual incremental salary progression.
• Paid sick leave increasing with length of service.
• NHS discounts and additional employee benefits.