Manager, Site Reliability Engineering

About the role

Mastercard is looking for a Manager, Site Reliability Engineering to lead a global BizOps SRE team. You will drive production readiness, reliability, and DevOps automation across Mastercard platforms, partnering with development, product, and operations teams.

Key responsibilities

• Lead, coach, and mentor a distributed SRE team, fostering a culture of ownership, collaboration, and continuous improvement.
• Act as the production‑readiness steward, guiding design, capacity planning, launch reviews, and operational excellence.
• Own and evolve CI/CD pipelines, reducing manual effort and improving software promotion across environments.
• Champion automation, self‑healing, and deployment automation to increase velocity and system resilience.
• Drive Mastercard’s DevOps transformation through tooling, standards, and advocacy.

Required profile

• Passion for solving complex, end‑to‑end system problems.
• Strong mindset for CI/CD and automation with low tolerance for manual work.
• Proven ability to lead teams through change, scale, and continuous improvement.
• Experience building partnerships across engineering, operations, and product.

Required skills

• CI/CD pipeline design and management
• DevOps automation
• Site Reliability Engineering (SRE) practices
• Monitoring and observability
• Capacity planning and performance engineering
• Deployment automation and self‑healing systems