Membership Coordinator

About the role

An established organisation is looking for a Membership Coordinator to join its Membership Services team in Dublin. This role offers a structured environment where you will support membership operations, ensuring accuracy, efficiency and a high level of service for members.

Key responsibilities

• Manage incoming and outgoing telephone calls, assisting members with queries and delivering excellent customer service.
• Process and record membership payments accurately within the membership database.
• Maintain, verify and update member records to ensure data accuracy at all times.
• Support the preparation and distribution of monthly membership communications and collateral.
• Liaise with internal departments such as IT and Marketing, as well as external service providers.
• Assist with the smooth day‑to‑day operation of the membership function.

Required profile

• Minimum of 3 years' experience in a similar administrative role.
• Strong organisational skills with excellent attention to detail.
• Enthusiastic, proactive and self‑motivated approach.
• Excellent written and verbal communication skills.
• Ability to multi‑task, prioritise workload and meet deadlines.
• Comfortable working independently while contributing positively to a team.
• Committed to delivering a high standard of service and maintaining accountability.

Required skills

• Microsoft Office
• Microsoft Teams
• Database/file‑sharing systems

What we offer

• Competitive salary
• 25 days annual leave
• Subsidised canteen
• Work‑from‑home flexibility after probation