Office Administrator

About the role

We are looking for an Office Administrator to join Dovida’s Irish team. You will be the first point of contact for callers and visitors, ensuring smooth daily operations across our busy office.

Key responsibilities

• Answer and direct telephone enquiries, routing calls efficiently.
• Monitor staff attendance and Unique IQ system.
• Contact caregivers to confirm shift details.
• Assist with payroll, invoicing and accounts‑receivable administration.
• Welcome new job applicants, caregivers, clients and suppliers in person or by phone.
• Schedule appointments, prepare forms, print and scan documents.
• Manage incoming and outgoing post and email correspondence.
• Maintain office supplies, stationery, toner and PPE stock levels.
• Support the HR team with caregiver compliance and client anniversary/birthday cards.
• Log client service enquiries in the internal CRM and follow up using email templates.

Required profile

• Professional, friendly and approachable demeanor.
• Excellent organisational and time‑management abilities.
• Ability to multitask in a fast‑paced environment.
• Strong customer‑service orientation.

Required skills

• Proficiency with Microsoft Outlook, Excel and Word.

What we offer

• Competitive salary.
• Laptop provided for work.
• Opportunities for career growth within a multinational care organisation.