Programme Operations Assistant – Permanent

About the role

Research Ireland is seeking a highly organised and proactive Programme Operations Assistant to support the delivery of its funding programmes. The role involves daily interaction with Programme Managers, Officers, reviewers and external stakeholders to ensure smooth operational processes.

Key responsibilities

• Provide operational support across multiple Research Ireland funding programmes.
• Monitor shared inboxes, respond to queries and process applications using the Grants Management System.
• Track interactions with reviewers and stakeholders, handling data‑related questions.
• Coordinate travel for international reviewers, managing accommodation, transport and itineraries while ensuring policy compliance.
• Organise and schedule programme‑related meetings and events, handling venues, catering, technology setup and materials.
• Deliver high‑quality stakeholder engagement, manage high volumes of communication and drive operational efficiencies.
• Document processes and contribute to standardisation and best‑practice adherence.

Required profile

• Bachelor’s degree or equivalent qualification.
• Excellent organisational, time‑management and communication skills.
• Calm, professional and courteous under pressure with a strong attention to detail.
• Willingness to learn, adapt to change and take ownership of tasks.

Required skills

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience with SharePoint.
• Familiarity with CRM systems.