Quality Supervisor

About the role

We are seeking an experienced Quality Supervisor to lead our QA/QC team within a fast‑paced food manufacturing environment. You will ensure that quality systems are applied consistently across production, support daily operations, and drive continuous improvement.

Key responsibilities

• Lead, coach and develop the QA/QC technicians, ensuring effective performance and training.
• Plan daily quality activities and allocate resources across production areas.
• Conduct and review GMP audits, ensuring corrective actions are completed.
• Provide quality expertise in daily production meetings.
• Verify product quality through line inspections, product reviews and sensory assessments.
• Oversee compliance with product specifications, labeling and food safety standards.
• Maintain quality documentation, verification records and site compliance systems.
• Support external and internal audits, including BRCGS, customer and regulatory inspections.
• Manage internal non‑conformance investigations and drive CAPA implementation.
• Lead root‑cause investigations using techniques such as 5 Whys and Fishbone analysis.
• Monitor quality trends and communicate findings to operational teams.
• Coordinate calibration activities and support validation programmes.
• Deliver quality‑related training across production teams.
• Promote best practice in GMP, hygiene, traceability and food‑safety culture.
• Collaborate with cross‑functional teams to resolve quality issues and improve site performance.
• Contribute to continuous‑improvement initiatives, KPI delivery and right‑first‑time performance.

Required profile

• A degree or diploma in Food Science or a related discipline.
• Experience in a food‑manufacturing quality environment.
• Previous supervisory or team‑leadership experience.
• Strong knowledge of GMP, HACCP and food‑safety management systems.
• Experience supporting BRCGS, retailer or third‑party audits.
• Excellent investigation and root‑cause analysis skills.
• Proven ability to manage CAPA and quality‑improvement initiatives.
• Strong communication and stakeholder‑management abilities.
• Ability to prioritise multiple activities in a fast‑paced manufacturing setting.
• Good IT skills, including Microsoft Office and ERP systems such as SAP, Oracle or Microsoft Dynamics.

Required skills

• GMP
• HACCP
• BRCGS audit support
• Root‑cause analysis (5 Whys, Fishbone)
• CAPA management
• Calibration and validation procedures
• Microsoft Office
• ERP systems (SAP, Oracle, Microsoft Dynamics)