Receptionist – Hotel Front Desk

About the role

We are looking for a friendly and professional Receptionist to be the first point of contact for guests at our hotels. You will welcome visitors, handle check‑ins and check‑outs, and provide information about our facilities and the local area.

Key responsibilities

• Greet and welcome guests as they arrive.
• Register guests, process payments and manage reservations.
• Answer guest enquiries about hotel services and local attractions.
• Maintain security of room keys and ensure safe handling.
• Update guest information in the property’s computer system.
• Provide accurate information on in‑house facilities.

Required profile

• Excellent customer service and communication skills.
• Ability to work independently and take initiative.
• Calm under pressure and able to handle busy periods.
• Experience in a 3‑ or 4‑star hotel is desirable but not essential.

Required skills

What we offer

• Free employee meals while on duty.
• 50 % discount on food & beverage across all properties.
• Employee room rate of €60 per night.
• 30 % discount for friends & family.
• Additional annual leave day for each year of service (up to 5 days).
• Employee Assistance Programme and transport schemes.
• Pension scheme access.
• Development opportunities through Dalata Academy.
• Team‑building activities, staff appreciation initiatives and charity events.