Relationship Account Manager – Middle East Market

About the role

The Relationship Account Management team at MongoDB is expanding its footprint in EMEA. Based in Dublin and working in a hybrid model, you will be the primary point of contact for a portfolio of strategic, enterprise customers in the Middle East, driving both retention and expansion.

Key responsibilities

• Act as a strategic advisor to customers, aligning MongoDB solutions with their business objectives.
• Own the full customer lifecycle: onboarding, education, enablement, upsell/cross‑sell, renewal and ongoing support.
• Collaborate with Solutions Architects, Professional Services, Tech Services, Deal Strategy, Legal and other Go‑to‑Market teams to deliver seamless experiences.
• Maintain a robust pipeline, meet activity and revenue targets, and report on performance using MongoDB’s metrics.
• Leverage data and tools to gain insight into customer usage of MongoDB and identify growth opportunities.

Required profile

• 4+ years of quota‑carrying experience in sales or account management, with at least 3 years focused on the Middle East market.
• Proven track record of meeting or exceeding sales targets for expansion and renewal.
• Excellent verbal and written communication skills, able to present to diverse internal and external audiences.
• Entrepreneurial mindset, comfortable in a fast‑paced, ambiguous environment.
• High organization, attention to detail and a collaborative team spirit.

Required skills

• MongoDB