Sales and Service Representative - Water Treatment

About the role

Chem-Aqua, part of NCH Europe, is looking for a Sales & Service Representative to join its field team covering the Dublin region. The role combines account management, business development and technical service delivery for water treatment solutions, with autonomy over the territory and support, training and resources.

Key responsibilities

• Manage and develop existing customer relationships to maximise contract retention and satisfaction.
• Grow revenue by upselling, cross-selling and finding new opportunities within existing accounts.
• Generate new business through prospecting and networking.
• Hold customer review meetings and give consultative solutions.
• Perform water treatment and environmental hygiene monitoring: bacteria sampling, temperature monitoring, cooling tower and steam boiler analysis, closed-loop system testing, pre-treatment plant analysis.
• Commission and support water treatment equipment such as water softeners, reverse osmosis (RO) systems, UV systems and chlorine dioxide equipment.
• Maintain accurate service reports, customer records and documentation.

Required profile

• Proven B2B sales experience with a track record of meeting or exceeding targets.
• Strong account management and consultative selling skills.
• Ability to identify customer needs and work independently in a field-based role.
• Full driving licence.
• Desirable: water treatment, water hygiene, environmental or industrial services experience, technical field service or laboratory analysis experience, and a degree in Engineering, Environmental Science, Chemistry or a related discipline.

Required skills

• CRM systems
• Microsoft Office