Secretary – Clinical Services (Fixed‑Term)

About the role

The NHS Lanarkshire team is seeking a dedicated Secretary to provide comprehensive administrative support to a multidisciplinary clinical services department. This fixed‑term position (18 months) offers a part‑time schedule across three days a week, helping ensure smooth patient pathways and efficient departmental operations.

Key responsibilities

• Deliver full secretarial and administrative support, including audio/copy typing, photocopying, word processing and email handling.
• Maintain and monitor the department’s waiting list and referral system.
• Collect, collate and produce statistical information for patient performance, staff governance and monitoring activities.
• Manage incoming and outgoing correspondence, telephone calls and act as the first point of contact for relatives, carers and external agencies.
• Oversee document retrieval, filing, and database maintenance to ensure up‑to‑date and accurate information.

Required profile

• RSA3/SVQ3/NC qualification in Secretarial Studies or equivalent.
• Strong organisational ability, initiative and excellent written and oral communication.
• Effective time‑management and the capacity to prioritise tasks independently.

Required skills

• Proficient use of Microsoft Office applications.

What we offer

• 35 days of annual leave including public holidays.
• Generous NHS pension scheme and incremental salary progression.
• Paid sick leave that increases with length of service.
• Access to NHS discounts and a supportive, diverse workplace.