Secretary – Clinical Services

About the role

The Secretary – Clinical Services provides essential administrative support to a multidisciplinary clinical team within NHS Lanarkshire. The role ensures smooth operation of the department by managing information flow, referrals and performance data.

Key responsibilities

• Deliver comprehensive secretarial support, including audio/copy typing, photocopying, word processing and email handling.
• Use management information systems to collect, collate and report patient performance, staff governance and statistical information.
• Monitor and maintain the department’s waiting list and referral system.
• Prioritise, distribute and respond to incoming and outgoing correspondence and telephone calls on behalf of the team.

Required profile

• RSA3/SVQ3/NC qualification in Secretarial Studies or equivalent.
• Proficient IT skills with a working knowledge of Microsoft Office packages.
• Excellent organisational ability, capable of working independently and prioritising tasks.
• Strong oral and written communication skills.

Required skills

• Microsoft Office (Word, Excel, Outlook, PowerPoint)

What we offer

• 35 days annual leave including public holidays.
• Generous NHS pension scheme.
• Annual incremental salary progression.
• Paid sick leave increasing with length of service.
• NHS discounts and additional employee benefits.