Service Technician – Dairy Equipment

About the role

Dairymaster is seeking a Service Technician to provide on‑site technical support for dairy equipment across Ireland. You will be the first point of contact for customers experiencing breakdowns, repairs, or routine service needs, ensuring minimal downtime and high satisfaction.

Key responsibilities

• Deliver high‑level technical support to dairy customers on a daily basis.
• Respond to service calls, diagnose faults, and perform repairs or maintenance on dairy machinery.
• Complete service dockets and reports using the internal Service app.
• Initiate sales enquiries when appropriate and forward them to the service office.
• Manage inventory in your service van and reorder parts as required.
• Maintain a clean driving licence and adhere to safety standards.
• Participate in ongoing training to keep technical knowledge up to date.
• Take advantage of overtime opportunities as needed.

Required profile

• Technical qualification in fitting, mechanical, electronic, or electrical disciplines.
• Strong attention to detail and accuracy.
• Ability to troubleshoot and solve problems efficiently.
• Willingness to travel within the service area and maintain a service van.
• Full clean driver’s licence preferred.

Required skills

• Mechanical knowledge
• Electronic knowledge
• Electrical knowledge
• Troubleshooting ability

What we offer

• Competitive salary package.
• Full training on dairy equipment.
• Opportunities for overtime and career development.