Technology Portfolio Delivery Director

About the role

Marsh Health & Benefits (formerly Mercer Marsh Benefits), a global leader in workplace health and benefits, is looking for a Technology Portfolio Delivery Director to lead its Applications Portfolio in Dublin, Ireland. The role is hybrid, with three days a week in the office, and involves leading a team of Technical Delivery Managers responsible for the budgeting, planning, development and implementation of technology solutions for the Employee Benefits business.

Key responsibilities

• Lead delivery of an MHB portfolio covering global broking, analytics, portals and mobile applications, including multi-country rollouts and post-production support.
• Partner with business product owners to prioritise developments addressing obsolescence, quality, deployment agility and cyber risk.
• Oversee initiatives from start to finish, keeping delivery on time, within budget and to quality standards.
• Manage and develop a team of Technical Delivery Managers who own products in the portfolio.
• Support large-scale projects such as migration planning and phased integration into the target operating model.
• Review technical debt and obsolescence, and help manage technology infrastructure aligned to zero trust architecture and secure software development.
• Work with senior business users, C-Suite stakeholders and global technology teams, and leverage experience with direct-to-consumer and employee-facing apps.

Required profile

• Bachelor's degree in a relevant field (e.g. Computer Science, Finance, Business Administration) or equivalent industry experience.
• Significant experience in senior Technology Delivery and Programme Management roles in software product companies.
• Proven ability to lead complex delivery across vendor and in-house built solutions.
• Experience in insurance and/or health broking, or a strong track record in financial services.
• Ability to work independently across globally distributed, matrixed teams.

Required skills

• Strong business analysis, project management, technical leadership and stakeholder engagement skills.
• Excellent written and verbal communication, able to explain complex technical concepts to non-technical audiences.
• Strong Agile software development knowledge, including relevant tools and practices.
• A plus: strong AI knowledge and how it applies to the software development lifecycle.