Front Office Receptionist

About the role

Join the newly launched Hyatt Centric in The Liberties, Dublin, as a Front Office Receptionist. You will be the first point of contact for guests, delivering a warm welcome and ensuring a smooth check‑in and check‑out experience in a vibrant, hospitality‑focused environment.

Key responsibilities

• Greet and welcome guests courteously, handling arrivals and departures efficiently.
• Process check‑ins, check‑outs, and accurate billing using the hotel’s PMS.
• Respond to guest inquiries in person, by phone, email, or online, providing information on hotel services and local attractions.
• Manage phone, email, and online bookings, ensuring data is entered correctly.
• Coordinate with the Accommodation Manager, maintenance, and other departments to meet guest needs.
• Handle cash, credit card, and other payment transactions with precision.
• Manage lost‑property procedures according to hotel policy.

Required profile

• Previous experience as a hotel receptionist.
• Excellent communication and interpersonal skills.
• Ability to multitask and work effectively under pressure.
• Professional appearance and a positive attitude.
• Flexibility to work shifts, including evenings, weekends, and holidays.

Required skills

• Proficiency in Opera property management system.