Academic Administrator

About the role

The Academic Administrator will play a central role in a busy academic department, ensuring smooth delivery of examinations, student onboarding, events and day‑to‑day academic operations. This position supports staff, students and external stakeholders in a fast‑paced educational environment.

Key responsibilities

• Coordinate and deliver academic projects, maintain accurate records and act as primary contact for staff, students and external partners.
• Plan examination timetables, allocate rooms, prepare materials, manage supervisors and handle examination reporting.
• Organise student orientation, open days, recruitment events, graduation ceremonies and other academic activities, including venue and transport logistics.
• Support administrative processes for external examiners and academic support staff, track contracts, hours and reporting requirements.
• Respond to student queries, manage timetables, monitor shared mailboxes, provide telephone support and assist with classroom supervision when needed.

Required profile

• Minimum 5 years experience in an educational, school, college, university or training provider setting.
• Proven track record supporting academic operations, examinations, student services or education administration.
• Experience managing multiple projects, events or academic activities simultaneously.
• Strong communication skills with students, parents, academic staff and senior stakeholders.

Required skills

• Advanced Microsoft Office proficiency – Excel, Word, Outlook and Teams.
• Experience with CRM systems, student information systems, databases or academic management platforms.
• Strong reporting and record‑management capabilities.
• High accuracy when handling sensitive information.