Account Strategist / Account Manager

About the role

We are seeking an Account Strategist / Account Manager to lead high‑impact client relationships in a fast‑paced B2B growth environment. You will own a portfolio of 10‑15 active accounts, driving performance, retention, and strategic execution across multiple outbound campaigns.

Key responsibilities

• Manage 10‑15 client accounts simultaneously, ensuring health, retention, and growth.
• Develop and optimise outbound omnichannel strategies aligned with client goals.
• Lead daily client meetings covering strategy, progress, and issue resolution.
• Coordinate cross‑functional delivery pods (SDRs, delivery leads, researchers, content specialists).
• Monitor campaign metrics, identify blockers, and implement corrective actions.
• Handle escalations and align internal stakeholders to improve outcomes.
• Balance personal performance targets with broader team KPIs.

Required profile

• 3+ years of experience in account management, customer success, B2B lead generation, or similar client‑facing roles.
• Proven ability to manage multiple concurrent projects in fast‑paced agency or SaaS settings.
• Strong stakeholder management and professional communication skills.
• Excellent organisational and time‑management abilities with attention to detail.
• Native or C2‑level English, both written and spoken.

Required skills

What we offer

• Remote‑first culture that values ownership, autonomy, and continuous learning.
• Opportunity to influence strategic direction and drive measurable business outcomes.