Credit & Collections Analyst – French Speaking
HID · Galway
Descrição do cargo
About the role
Join HID Global’s Finance team as an EMEA Credit and Collections Analyst, supporting the company’s growth from our Galway office. You will manage a portfolio of accounts, ensure timely cash collection, and collaborate with internal teams to resolve payment issues.
Key responsibilities
- Assume full collections responsibility for assigned accounts, meeting DSO and cash collection targets.
- Review and release orders daily in line with credit policy and maintain credit hold reports.
- Proactively follow up with customers via phone and email, documenting collection status in the AR system (High Radius).
- Analyze account issues, coordinate resolutions with Customer Service, Order Management, Sales, and Finance.
- Support orders shipped under Letter of Credit or Documentary Collections and escalate risks to the Senior Manager.
- Generate weekly and monthly AR aging and ad‑hoc reports.
- Build relationships with internal stakeholders and participate in regular sales and customer calls.
- Assist with month‑end AR close activities and provide collector comments for reporting.
- Contribute to process improvement initiatives and new system implementations.
Required profile
- Enthusiastic and comfortable working in a fast‑moving environment.
- Fluent in French and English.
- Strong analytical mindset with the ability to investigate and resolve payment issues.
- Excellent communication skills for internal and external stakeholder interaction.
Required skills
- High Radius AR system
Questions fréquentes
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Publicado há 6 horas
Expira em 1 mês
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HID
Galway