Credit & Collections Analyst – French Speaking

About the role

Join HID Global’s Finance team as an EMEA Credit and Collections Analyst, supporting the company’s growth from our Galway office. You will manage a portfolio of accounts, ensure timely cash collection, and collaborate with internal teams to resolve payment issues.

Key responsibilities

• Assume full collections responsibility for assigned accounts, meeting DSO and cash collection targets.
• Review and release orders daily in line with credit policy and maintain credit hold reports.
• Proactively follow up with customers via phone and email, documenting collection status in the AR system (High Radius).
• Analyze account issues, coordinate resolutions with Customer Service, Order Management, Sales, and Finance.
• Support orders shipped under Letter of Credit or Documentary Collections and escalate risks to the Senior Manager.
• Generate weekly and monthly AR aging and ad‑hoc reports.
• Build relationships with internal stakeholders and participate in regular sales and customer calls.
• Assist with month‑end AR close activities and provide collector comments for reporting.
• Contribute to process improvement initiatives and new system implementations.

Required profile

• Enthusiastic and comfortable working in a fast‑moving environment.
• Fluent in French and English.
• Strong analytical mindset with the ability to investigate and resolve payment issues.
• Excellent communication skills for internal and external stakeholder interaction.

Required skills

• High Radius AR system