Customer Service Assistant – Retail (Walkinstown)
BOYLE Sports · Dublin
Description du poste
About the role
You will deliver an outstanding customer experience in a fast‑paced retail environment, supporting the Shop Manager and team to keep the store running smoothly. The role combines front‑of‑house service, cash handling and occasional shop‑level management duties.
Key responsibilities
- Assist the Shop Manager and Assistant Manager with daily store operations.
- Open and close the shop, ensuring all safety, compliance and cash‑management procedures are followed.
- Accept and process customer bets via betting terminals and the EPOS system.
- Maintain high presentation standards and act as a brand ambassador, introducing customers to multi‑channel and digital offerings.
- Step in to guide shop operations in the absence of senior managers, including team supervision and cash handling.
Required profile
- Customer‑service focused with a friendly, helpful attitude.
- Ability to work 7‑day weeks, under pressure and maintain accuracy.
- Strong numeracy, attention to detail and reliability.
- Interest in sport and betting, with a desire to build rapport with customers.
- Ambitious, team‑oriented and eager to progress within the company.
Required skills
- Experience using an EPOS system.
- Familiarity with betting terminals and cash‑handling procedures.
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BOYLE Sports
Dublin
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