Front Desk Receptionist – 4‑Star Hotel in Killarney

About the role

We are looking for a Front Desk Receptionist to join the Killarney Plaza Hotel & Spa, a 4‑star property with 198 rooms in the heart of Killarney. The role is full‑time, year‑round and requires flexibility to work across five‑day shifts, including weekends.

Key responsibilities

• Manage all front‑desk duties as part of the Front Office team.
• Greet guests, answer queries promptly and ensure a friendly, efficient service.
• Anticipate guest needs and deliver experiences that exceed expectations.
• Maintain front‑office standards, procedures and switchboard operations.
• Collaborate with colleagues from other departments to ensure smooth hotel operations.

Required profile

• Previous experience in a similar role at a 4‑star or 5‑star hotel is a plus.
• Team‑player able to multitask in a fast‑paced environment.
• Detail‑oriented with a passion for luxury hospitality.
• Excellent communication and interpersonal skills.
• Fluent English.

Required skills

• Familiarity with the Opera property management system (advantageous but not mandatory).

What we offer

• Competitive salary.
• Hotel stay discounts and special staff rates across the collection.
• Dining discounts, free meals and coffee during shifts.
• Career progression pathways and learning & development opportunities.
• Access to leisure centres, wellness programmes and flexible working hours.
• Regular social events and employee appreciation initiatives.