Quality Operations Technician

About the role

The Quality Operations Technician will support all manufacturing value streams and supporting functions in a medical‑device facility. This 12‑month, on‑site position works a 40‑hour week on a rotating day/evening shift schedule, including occasional weekends.

Key responsibilities

• Maintain Good Manufacturing Practice (GMP) standards, housekeeping, and regulatory compliance.
• Assist with accurate documentation and record‑keeping for processes, quality controls, and compliance activities.
• Review products placed on Quality Hold, investigate, and determine disposition.
• Complete non‑conformance reports and investigations with quality engineers.
• Monitor manufacturing processes, report deviations, and support GMP process walks, complaint investigations, and non‑release actions.
• Record, report, and act on Quality KPI data (CAPA, NR, etc.).
• Deliver required Quality training, certify production associates, and roll out quality alerts.
• Ensure compliance with GMP, ISO, QSR, and Health, Safety, and Environmental (HSE) requirements.
• Collaborate on continuous‑improvement projects and analyse manufacturing data for trends.
• Communicate business‑related issues or opportunities to management.

Required profile

• Ability to work 2‑cycle shifts (day/evening) with one weekend in seven.
• Willingness to commit to a 12‑month fixed‑term contract.
• Strong attention to detail for documentation and compliance tasks.
• Experience working in a regulated manufacturing environment is preferred.

Required skills

What we offer

• Competitive compensation package.
• Opportunity to work in a regulated medical‑device manufacturing environment.
• Training and development in GMP, ISO, and QSR standards.