Road Freight Operations Graduate

About the role

This graduate position is based at DHL Global Forwarding's Dublin Airport site and offers a hands‑on introduction to road freight operations. You will act as the first point of contact for customers, handling bookings, quotations and shipment queries from start to finish.

Key responsibilities

• Accept and process import and export bookings from customers and overseas depots.
• Create and manage orders in the road freight system, including pick‑up cartage trips and handovers.
• Track shipments, investigate complaints, and ensure timely communication of exceptions.
• Prepare and reconcile invoices, accruals and monthly finance reports.
• Coordinate customs activities, manage claims with Risk Management, and support bulk invoice reporting.
• Monitor operational KPIs, perform daily compliance checks and support the planning of line‑haul trailers.

Required profile

• Recent graduate with a strong interest in logistics and customer service.
• Excellent communication skills and ability to manage multiple stakeholder requests.
• Detail‑oriented with a proactive approach to problem solving.

Required skills

• Experience or familiarity with EVO system.
• Experience or familiarity with NDS system.
• Experience or familiarity with PEV system.
• Experience or familiarity with AX4 system.