SOP Review and Development Consultant for MHPSS Project

About the role

The International Organization for Migration (IOM) seeks an experienced consultant to review, harmonise and develop a comprehensive Standard Operating Procedures (SOP) package for its Mental Health and Psychosocial Support (MHPSS) project in Ireland. The consultant will work closely with the MHPSS Unit to ensure SOPs meet IOM standards on safeguarding, data protection and ethical service delivery.

Key responsibilities

• Review and revise existing SOPs, guidelines, workflows and tools, identifying gaps, duplication and inconsistencies.
• Facilitate consultations with the SOP Working Group and gather inputs from MHPSS focal points and multidisciplinary team members.
• Map and strengthen referral pathways within Citywest and with external service providers, ensuring client‑centred, context‑specific procedures.
• Validate draft SOPs through stakeholder testing, incorporate feedback and produce a final editable SOP suite with implementation recommendations.
• Deliver capacity‑building workshops and post‑training guidance to support consistent SOP implementation.

Required profile

• Proven experience in developing and harmonising SOPs for health, psychosocial or humanitarian programmes.
• Strong ability to coordinate with internal and external stakeholders, facilitating consultations and validation sessions.