Client Account Manager – Ecommerce

About the role

StudioForty9 is seeking a Client Account Manager to partner with leading Irish retailers, driving growth through smart ecommerce solutions. You will be the primary point of contact, ensuring high‑quality service and delivering measurable value.

Key responsibilities

• Manage a portfolio of client accounts strategically and tactically.
• Build and maintain positive relationships with clients at all levels.
• Develop and oversee a well‑managed roadmap of work for each client.
• Gather accurate requirements and translate them into clear tickets for internal teams.
• Conduct regular client meetings to review project status.
• Coordinate execution of work with developers, designers, and other internal stakeholders.
• Provide initial diagnosis and troubleshooting to ensure issues are properly scoped.
• Document client business knowledge and maintain records of discussions.
• Contribute to achieving financial targets, including invoicing and budget management.

Required profile

• Minimum 2 years experience in an ecommerce environment.
• At least 2 years managing key client accounts.
• Experience collaborating with developers and designers, with strong organizational and communication skills.
• Detail‑oriented, energetic, collaborative and driven to deliver results.

Required skills

• Shopify
• BigCommerce
• Magento
• Shopware
• Google Ads
• Facebook Business Manager
• Klaviyo
• Nosto
• TrustPilot
• HTML
• CSS
• JavaScript