Commercial Operations Director

About the role

The Commercial Operations Director will lead the commercial strategy for a specialised medical devices and regulatory services business unit across the EMEA region. Reporting to senior leadership, you will combine strategic vision with hands‑on execution to drive revenue growth and strengthen stakeholder relationships.

Key responsibilities

• Develop and execute the commercial strategy for the medical devices regulatory services business in EMEA, aligning with growth and profitability targets.
• Drive revenue generation, market expansion and sales performance through effective planning, execution and performance monitoring.
• Build and maintain strong relationships with key customers, regulators, industry stakeholders and strategic partners.
• Identify and develop new business opportunities, partnerships and commercial initiatives to support long‑term growth.
• Lead, coach and develop regional commercial teams, fostering capability building, engagement and succession planning.
• Oversee forecasting, budgeting and business planning activities, ensuring robust KPI tracking and performance management.
• Collaborate with global and regional functions to ensure seamless execution and an optimal customer experience.
• Champion operational excellence through process optimisation and continuous improvement across commercial operations.

Required profile

• Minimum 5 years of experience in sales, business development or commercial leadership, preferably within medical devices, regulatory services or quality assurance.
• Proven track record of driving revenue growth and delivering commercial targets.
• Strong leadership experience with the ability to build, manage and develop high‑performing international teams.
• Deep commercial acumen combined with strategic thinking and a customer‑centric mindset.
• Experience in budgeting, forecasting and business planning in a multi‑market environment.
• Excellent communication, negotiation and stakeholder management skills, including interaction with senior executives.

Required skills

• Budgeting and forecasting
• Business planning
• Performance management