This job is no longer available
This job expired on 06/08/2026. It no longer accepts applications.
Customer Service Agent – Airport Operations
Excel Aviation · Dublin
Job description
About the role
We are looking for enthusiastic, customer‑focused individuals to join the airport team in Dublin, helping passengers enjoy a smooth travel experience from check‑in to boarding.
Key responsibilities
- Assist passengers with check‑in, bag drop and any enquiries.
- Guide passengers onto the aircraft safely and on time.
- Provide support throughout the passenger journey, ensuring a seamless experience.
- Work shift patterns aligned with flight schedules, including evenings, weekends and holidays.
Required profile
- Friendly and proactive attitude with a passion for helping people.
- Availability to work a 4‑days‑on, 2‑days‑off roster and flexible shift times.
- Leaving Certificate preferred.
- Legal right to work in Ireland.
Required skills
What we offer
- Competitive salary – €31,000 in year 1 and €32,000 in year 2, including performance bonuses.
- Fixed roster providing work‑life balance.
- Discounted staff travel across Europe and employee discounts at The Loop.
- Training programmes and career development opportunities.
- Bike‑to‑work scheme.
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Excel Aviation
Dublin
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