IT Support Engineer – Onsite Contract in Galway

About the role

We are seeking an IT Support Engineer to join a client’s on‑site team in Galway for a short‑term contract. The role involves delivering Level 1 and Level 2 desktop support in a fast‑paced environment, ensuring end‑users can work without interruption.

Key responsibilities

• Provide on‑site assistance through the service desk and field support.
• Install, configure, and troubleshoot end‑user workstations and mobile devices.
• Support Windows desktop environments, including OS reinstallations when required.
• Install, maintain and troubleshoot printers.
• Diagnose and resolve basic networking issues across LAN, VLAN, WAN, IP, DNS and DHCP.
• Collaborate with the internal IT team to meet desktop service level agreements.

Required profile

• Proven experience in IT support, desktop or field support (Level 1/Level 2).
• Strong problem‑solving abilities and clear communication skills.
• IT qualification preferred.
• Available to work fully on‑site in Galway and start immediately or on short notice.

Required skills

• Windows operating system installation and configuration.
• Desktop hardware setup and troubleshooting.
• Printer installation and support.
• Basic networking concepts: LAN, VLAN, WAN, IP, DNS, DHCP.
• Mobile device configuration and support.

What we offer

• 3‑4 month fixed‑term contract.
• Fully on‑site role with immediate start.