L3 Administrator – Desktop & Network Support

About the role

We are looking for an L3 Administrator to provide hands‑on desktop, network and AV support across our sites. You will work directly with end‑users, ensuring all equipment is installed, tested and functional while maintaining accurate logs and asset records.

Key responsibilities

• Floor‑walk and support end‑users with testing, moves and first‑line issue resolution.
• Log incidents, raise tickets for unresolved problems and track incident numbers.
• Install, de‑install and configure desktops, monitors, keyboards, mice, cameras and AV equipment.
• Perform network cabling to standard, test workstations and verify operational status.
• Manage asset inventory, bubble‑wrap equipment for moves, separate reusable items and dispose of waste according to site instructions.
• Attend daily huddles, report trends to the Administrator and Project Manager, and direct non‑technical issues to the appropriate support team.

Required profile

• 3‑5 years of hands‑on experience in desktop and network support.
• Strong communication skills and ability to work independently on site.
• Willingness to learn additional network and communications‑room installation tasks.

Required skills

• Desktop Support
• Network cabling
• AV equipment installation
• Asset management
• Incident ticketing

What we offer

• Opportunity to work within a global digital transformation leader.
• Continuous learning and career development in a dynamic environment.