Logistics Transport Administrator

About the role

STL Logistics is seeking a Logistics Transport Administrator to work on‑site at its customer location in St James’s Gate, Dublin. The role is ideal for an organised administrative professional who enjoys interacting with customers and supporting transport operations.

Key responsibilities

• Liaise with customer outlets via phone, email and other channels, delivering a consistent high‑standard service.
• Resolve customer queries promptly and document outcomes.
• Communicate issues to internal teams such as transport, operations and sales.
• Complete proof‑of‑delivery (POD) dockets and generate regular reports.
• Administer the fleet tracking system and monitor deliveries, alerting customers to any delays.
• Follow up on open queries within agreed timelines.
• Perform general day‑to‑day administrative duties and support evolving tasks.
• Build sustainable relationships with customers and team members through clear communication.

Required profile

• Strong written and verbal communication skills.
• Detail‑oriented and able to manage multiple tasks efficiently.
• Proactive problem‑solver with a customer‑focused attitude.

Required skills

• MS Excel