Operations Administrator – Office Based

About the role

We are looking for an organised and detail‑focused Operations Administrator to join our busy operations team in West Dublin. Working closely with the Office Manager, you will be the first point of contact for customers and play a key role in scheduling technicians and managing jobs from start to finish.

Key responsibilities

• Coordinate and schedule technicians based on location, specialism and workload.
• Manage incoming customer calls and ensure professional service.
• Log and update jobs in the CRM system, recording technician updates and outcomes.
• Provide day‑to‑day administrative support to the wider team.
• Maintain accurate records and ensure timely communication with property management companies and commercial clients.

Required profile

• Organised, confident and highly detail‑oriented.
• Excellent communication skills with the ability to prioritise in a busy environment.
• Prior experience working in an office setting.

Required skills

• Proficiency with a CRM system.

What we offer

• Competitive salary of €35,000 – €40,000 per year.
• Full‑time, office‑based role (5 days per week).
• Supportive team environment within a well‑established security solutions company.