Payroll and Training Capability Lead (Ireland)

About the role

SD Worx, a European provider of payroll and HR services, is looking for a Payroll Capability and Training Lead (MAU Trainer) for its Ireland hub. The role builds and sustains a structured, scalable payroll training capability that speeds up time to productivity, deepens legislative knowledge and supports the growth of the hub.

Key responsibilities

• Design and deliver onboarding programmes, training initiatives and learning journeys for new and existing employees
• Run skills gap analyses and deliver targeted training based on performance data, KPIs, audits and business needs
• Drive IPASS certification and legislative training, and strengthen payroll compliance across the team
• Own and evolve the training curriculum, skills matrix and capability framework
• Support payroll transitions, onboarding of new clients and payrolls, and address quality or error trends through training
• Use data such as KPIs, error trends and audit findings to improve payroll accuracy and performance

Required profile

• HSC or equivalent qualification
• Payroll Technician Certification (Irish payroll)
• Train-the-Trainer certification
• 5-8+ years of relevant experience, including payroll operations; Ireland payroll experience preferred
• Experience delivering, coordinating or supporting process training initiatives

Required skills

• Deep knowledge of Irish payroll legislation and end-to-end payroll processing
• Strong instructional design, facilitation and coaching skills
• Data-driven approach to identifying capability gaps
• Ability to explain complex topics clearly and engage stakeholders

What we offer

• Leave from day 1 (annual, study, maternity/paternity, wedding, compassionate); seniority leave after 3 years
• Medical insurance for you and two dependents, with parents enrolled at a subsidised rate
• Monthly fixed transport allowance, no deduction for after-work use, and a mobile voucher
• Fixed internet allowance, career break option and workation (4 weeks per year, EU only)
• Performance review with remuneration review, yearly company bonus, car loan with subsidised interest and referral programme
• Individual development plan and professional training