Product Quality Assurance Analyst – Portuguese Speaking (12‑Month Fixed‑Term)

About the role

The EMEA AI Data Service and Operations (ADSO) team at TikTok is looking for a Portuguese‑speaking Product Quality Assurance Analyst on a 12‑month fixed‑term contract. You will evaluate user‑generated content to ensure compliance with community guidelines and support the safety of TikTok’s international products.

Key responsibilities

• Perform daily quality inspections, guideline optimisations, queue assignments and handle escalations for evaluation projects.
• Collaborate with stakeholders to stay updated on guideline changes and provide feedback on implementation.
• Conduct audits on internal systems, analyse errors and share insights with R&D and product managers.
• Monitor evaluator quality scores, perform root‑cause analysis and report project data and performance metrics.
• Localise guidelines, design training schedules and deliver onboarding training for new team members.
• Assist in creating product knowledge tests, analyse results and work with stakeholders to improve team expertise.

Required profile

• Bachelor’s degree or equivalent experience.
• Fluent in Portuguese and English.
• Experience with search engines, social media platforms or related internet‑usage analysis.
• Proven ability to work cross‑functionally and manage stakeholder relationships.
• Strong analytical and communication skills with flexibility to adapt to evolving guidelines.

Required skills

• Project management experience (preferred).
• Familiarity with content moderation processes and safety data annotation.