Senior Manufacturing Engineer – Quality (Hardware)

About the role

Amazon Web Services’ Hardware Engineering team is seeking a Senior Manufacturing Engineer focused on quality to drive the scale‑up of complex cloud hardware products. You will work on‑site with contract manufacturers, original design manufacturers and component suppliers, providing hands‑on technical support throughout product introductions and launches.

Key responsibilities

• Scale manufacturing of new hardware products across a global network.
• Lead and oversee quality control processes with CMs, ODMs and component vendors.
• Provide hands‑on technical support during new product introductions and launches.
• Investigate and resolve customer escalations through root‑cause analysis.
• Manage incoming, in‑process and outgoing product quality and collaborate with supplier quality teams for RCCA.
• Drive Operational Readiness Review (ORR) and Ok2Ship assessments for site readiness.
• Implement lessons‑learned and continuous‑improvement frameworks across sites.
• Support daily factory operations and travel domestically and internationally up to 25%.

Required profile

• Extensive experience in manufacturing engineering and quality within a fast‑paced, multi‑platform environment.
• Proven ability to take full ownership of manufacturing launches and resolve process issues.
• Strong communication and collaboration skills with internal teams, ODMs, CMs and upstream suppliers.
• Willingness to work on‑site daily and travel as needed.
• Senior‑level expertise with a hands‑on, problem‑solving mindset.

Required skills

• Manufacturing process scaling
• Quality control and assurance
• Root‑cause analysis (RCCA)
• Operational Readiness Review (ORR) and Ok2Ship procedures
• Continuous improvement methodologies