Site Director - Field Service Operations

About the role

We are seeking an accomplished leader to join our site leadership team and lead a large, customer‑facing operations organisation supporting one of our most strategic customer environments. The role provides strategic and operational leadership for critical service and support operations at our Leixlip site.

Key responsibilities

• Lead a large, multi‑layered organisation through a team of managers and senior leaders.
• Drive operational performance, customer satisfaction and service excellence across the site.
• Build and maintain strong relationships with customers as a trusted partner.
• Lead organisational transformation toward a more service‑centric operating model.
• Develop and coach leaders, strengthening organisational capability and performance.
• Identify and implement opportunities to improve operational efficiency, workforce effectiveness and customer outcomes.
• Partner with regional and global leaders to execute strategic priorities and long‑term business objectives.
• Use data, insights and performance metrics to inform decision‑making and drive continuous improvement.

Required profile

• Significant experience leading leaders within complex operational, engineering, manufacturing or field‑service environments.
• Proven track record of driving organisational transformation and business change.
• Strong customer‑facing leadership experience with ability to build trusted relationships at senior and executive levels.
• Demonstrated ability to balance people, operational, customer and business priorities.
• Excellent collaboration and stakeholder management skills within a matrixed, global environment.
• Bachelor’s degree or equivalent experience and typically 15+ years of relevant leadership experience.

What we offer

• Competitive salary range of €120,000 – €165,000 per year.
• Supportive work culture that encourages learning, development and career growth.
• Health and wellbeing programs, including personal and professional growth support.
• Opportunities to influence site strategy and contribute to long‑term growth of a leading semiconductor services business.