Team Leader – Retail Perfume Store

About the role

Join The Perfume Shop as a Team Leader and help create a memorable experience for customers while supporting a dynamic store team. You will work closely with the Store Manager to ensure smooth daily operations in a fast‑paced retail environment.

Key responsibilities

• Coach, mentor and develop store staff to achieve personal and team targets.
• Motivate the team to exceed sales and service goals, with incentives and recognition.
• Assist the Store Manager with roster planning, payroll budgeting, stock loss prevention and store procedures.
• Act as the key holder, opening and closing the store on schedule.
• Step in for the Store Manager when absent to keep the store running efficiently.
• Deliver exceptional customer service and model best practices for the team.

Required profile

• Proven ability to build relationships, coach and mentor colleagues.
• Passion for teamwork and collective success.
• Enthusiasm for learning about perfume and retail products.
• Flexibility with work patterns and availability.
• Previous experience leading a team or a high‑performing sales advisor ready for progression.

Required skills

What we offer

• Permanent contract with 21.5 hours per week at €17.22 per hour.
• Advance rota (minimum 4 weeks) for work‑life balance.
• Christmas commission, 32 days holiday (pro‑rated), employee discount of 20% on perfume and additional partner discounts.
• Performance‑based prizes and incentives.
• Continuous training, career progression opportunities, and access to Wagestream for financial wellbeing.
• Pension, health and wellbeing benefits.