Transcend PMO Operations Manager

About the role

Transcend is a global business transformation program that will modernize foundational transactional processes and harmonize them into one clean ERP, simplifying the pharmaceutical ERP landscape from seven systems to one. Johnson & Johnson is seeking a PMO Operations Manager to support delivery excellence for Transcend, based in Cork, Ireland, with alternate locations possible in Latina (Italy), Lisbon (Portugal), Leiden (Netherlands) or Madrid (Spain).

Key responsibilities

• Lead PMO operations across program phases, driving integrated planning, RAID and change control, and schedule and scope governance.
• Deliver consistent status reporting and champion predictive delivery practices to identify risks and opportunities early.
• Ensure PMO operations align with compliance and quality standards and embed a strong risk management culture.
• Supervise deliverables tracking and governance across releases.
• Lead and develop a diverse PMO operations team, including Deployment Leads and offshore resources, and coach and mentor team members.
• Partner with Deployment Leads and PMO leadership to align priorities, integration plans and communication across teams.
• Provide timely updates on PMO performance, resource needs, risks and improvement opportunities, and drive continuous improvement.

Required profile

• Minimum bachelor's degree in business administration, engineering or a related field; advanced degree or MBA preferred.
• Minimum of 6 years of proven experience, including 5+ years in program or project management with PMO experience in large, global transformation programs, ideally including ERP implementations.
• Track record of leading PMO operations teams with cross-functional, geographically dispersed resources.
• Experience providing day-to-day leadership, coaching and support to teams in a matrixed environment.

Required skills

• Delivery governance, RAID management, schedule and scope control, status reporting and risk management.
• Data-driven decision-making and continuous improvement.
• Proficiency with project management tools and software, and familiarity with Agile and Waterfall methodologies.
• Strong collaboration, communication and problem-solving skills.

What we offer

• Anticipated base pay of EUR 71,200 to 123,165.
• Annual bonus and/or sales commissions depending on pay grade and location.
• Vacation days, parental leave of at least 12 weeks, bereavement, caregiver and volunteer leave, well-being reimbursement and health programs.
• Service anniversary and recognition awards, and insurance plans for eligible dependents.