Transport & Distribution Supervisor

About the role

The Transport & Distribution Supervisor oversees daily fleet operations, driver schedules and delivery routes to ensure furniture is delivered on time and without damage. This position acts as the bridge between the warehouse, sales team, drivers and customers, balancing regulatory compliance with high‑level customer service.

Key responsibilities

• Plan and optimise daily and weekly delivery schedules using routing software to maximise vehicle capacity and fuel efficiency.
• Supervise, brief and debrief delivery drivers and assistants, manage shift rotas, attendance and leave.
• Maintain full compliance with RSA and EU drivers’ hours regulations, conduct tachograph downloads and corrective training.
• Enforce safe loading, strapping and manual‑handling procedures for fragile, high‑value furniture.
• Serve as the primary contact for customer service on delivery windows, access issues and escalated incidents.
• Coordinate with Production/Warehouse for loading priorities and with Sales/Customer Care for delivery timelines.
• Monitor vehicle condition through daily walk‑around checks and coordinate urgent repairs.

Required profile

• Proven ability to enforce RSA and EU regulatory compliance.
• Experience supervising delivery drivers and managing shift schedules.
• Strong focus on health, safety and environmental standards in a logistics environment.

Required skills

• Routing software proficiency
• Tachograph data analysis
• Electronic Proof of Delivery (e‑POD) handling

What we offer

• Dynamic on‑site work environment in a leading furniture distribution centre.
• Opportunities for professional development in logistics and transport management.